Credit Card Debt Management Company
Toll Free Debt Counseling Services

Debt Counseling & Management FAQs

- What is unsecured debt?
- When is my first payment due?
- Can I still use my credit cards?
- What if I need a credit card for travel or emergencies? Do I have to put all of my creditors on the program?
- Can you help if I am being charged late fees?
- What if I am past due on my accounts?
- Should I get a loan instead?
- Will I continue to get phone calls and collection letters from my creditors?
- Is this confidential?
- Must I remain on the program until I am debt free?
- How long does it take to get started on the Program?
- Will a Credit Counseling Program also help with my overall monthly budget?
- What information should I have on hand in order to get started?


What is unsecured debt?
Unsecured debt is debt for which a creditor holds no collateral, such as credit cards, department store cards, medical bills etc.

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When is my first payment due?
When you enroll in a credit counseling program, you can pick the payment date that is best for you! You may choose any day from the 1st to the 27th of every month, but you must choose a payment date within 30 days of enrollment for your first payment date.

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Can I still use my credit cards?
The creditors are told you have a sincere desire to get out of debt and ask them to help. Creditors usually offer concessions with interest rate, payment, etc., as a result the accounts included in your debt management plan are frozen or closed until you are debt free.

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What if I need a credit card for travel or emergencies? Do I have to put all of my creditors on the program?
No, it is entirely up to you which accounts you put in the program. We know of many clients that need to keep a credit card for travel and other purposes.

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Can you help if I am being charged late fees?
Most creditors will stop charging late & over limit fees once you enroll in our affiliate’s program.

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What if I am past due on my accounts?
No problem. Creditors just want to be paid. Most creditors will bring your accounts current, stop late and over limit fees, stop collection calls and stop or reduce interest. Most creditors will also Re-Age your account (bring it to a current status, showing no behind payments are due).

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Should I get a loan instead?
We don't recommend it as loans are what got you into trouble in the first place. Most unsecured loans have high interest, and if you get a home equity loan you are now securing your credit cards with your home.

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Will I continue to get phone calls and collection letters from my creditors?
Most creditors will stop collection activity once they receive the first payment.

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Is this confidential?
Absolutely. We never have and never will sell your name or address to any party for any reason.

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Must I remain on the program until I am debt free?
No. You are only enrolled on our affiliate’s program for as long as you want to be. You may terminate the plan at any time for any reason.

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How long does it take to get started on the Program?
As soon as you begin the enrollment process with one of our representatives.

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Will a Credit Counseling Program also help with my overall monthly budget?
Yes, our affiliate’s credit counseling program will help you to adjust your monthly expenses and formulate a monthly budget. All of your unsecured debts can be paid from automatic deductions from your checking or savings accounts on the day that you choose. By consolidating your payment dates to one day, you will be able to plan a more efficient and effective monthly budget.

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What information should I have on hand in order to get started?
You will need all of your creditors names, phone numbers, account numbers, balances, interest rates and required minimum monthly payments for each account. It is a good idea to gather your most recent statements. All information must be accurate and current in order for us to process your application. If information is inaccurate then it may be difficult to properly analyze your financial situation.

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